↩️ Return Policy

Last updated: June 1, 2026

1. Return Eligibility

You can request a return in the following cases:

• Wrong item delivered
• Damaged or spoiled item received
• Expired product delivered
• Item significantly different from description
• Missing items from order

2. How to Request a Return

• Report within 24 hours of delivery
• Contact us at support@gramito.in
• Mention your Order ID and reason
• Attach photo proof of the issue

3. Non-Returnable Items

• Perishable items (vegetables, fruits, dairy) — unless damaged or spoiled
• Items already consumed or used
• Items returned after 24 hours of delivery without prior intimation

4. Return Process

• Our delivery partner will collect the item
• Or you may be asked to dispose and get a full refund
• Refund processed within 5-7 business days
• Refund credited to original payment method or Gramito wallet

5. Contact

📧 support@gramito.in

🌐 gramito.in